MAK Support Portal
Your Engineer Down the Hall
We provide world-renowned support for MAK ONE products with access to the engineers who develop the software.
Support Profile
We have improved our customer support infrastructure.
To use our support system, you will need to create an account in the MAK Support Center (managed by Jira Service Management). This is a separate account from the one that gets you support resources and documentation on mak.com.
It's easy. Just click the links below create a new account or to re-connect to the data from our old system. Your email address is the key and the Service Desk will help you authenticate.
Migrate
If you have existing support tickets, connect to them by creating a support profile.
Update
We need to know who you are and what company your work for to be able to provide support
License Keys
MAK ONE uses digital rights management to control access. When you purchase MAK ONE products, you can get the license keys here.
New Feature Idea
Have an idea for how MAK products could be better? We'd love to hear it.
Technical Support
Your Engineer Down The Hall is ready to help you with any issue you might have. Use these forms to request assistance.
Request Support
Report an issue or request technical support for a MAK product as part of standard product maintenance.
Premium Support
Report an issue or request support associated with a Premium Support Contract.
