MAK ONE Maintenance is your gateway to MAK’s development team, or as we call them, your “engineers down the hall” – the engineers who build the products are the same engineers who support you. MAK ONE Maintenance gives you the support you need to move fast, stay confident, and deliver.

Being on MAK ONE Maintenance means that you are part of a community where every customer’s investment helps make MAK ONE better for everyone. It’s a force multiplier and you get the direct benefits. 

Here’s what you get with MAK Maintenance: 

• Built-in compatibility: Stay compatible with the latest standards, hardware, operating systems, protocols, and drivers. We handle the updates, so you don’t have to. 
• New features and content: Access new data, capabilities, and enhancements with every MAK ONE release. 
• Direct access to developer support: Unlike typical support models, your support requests aren’t shipped off to a call center or passed along to a disconnected support team. Your support team is our engineering team. Get expert help from the people who build the products via our dedicated support portal where you can track your tickets and engage directly with MAK product engineers. 
• License Transfer: Transfer licenses easily across your organization, whether for new deployments, delivery to your end customer, server migrations, or unexpected hardware failures. MAK ONE Maintenance ensures you can keep your systems running smoothly. 

Looking for something more custom? 

Ask us about MAK ONE Premium Support for expert guidance on system architecture, third-party integrations, and custom content and plugin development, including dedicated web sessions and remote and onsite support.

Join the MAK ONE Maintenance Community!

Contact This email address is being protected from spambots. You need JavaScript enabled to view it. or your local distributor to learn more about your maintenance options. Customers can log in to the Support section of our website to explore the Support Portal.