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Platform Support Changes

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Periodically, MÄK reassesses platform support for our product line. We consider a platform a paired version of compiler and OS. For example, Windows 7 and MSVC++ 8 is a single platform, while Windows 7 and MSVC++9 is a different platform.  In order to support the most popular and stable platforms while maintaining commitment to quality products, we need to limit the total number of platforms we support as part of the standard product offering.

In general, when deciding to support or not support a platform we consider a number of factors:

1. Does the product have a heavily used API? -“ some of our products are generally used out-of-the-box with little API usage. In those cases we can support fewer compiler variations.
2. Do customers have to integrate our products and libraries into legacy systems, or larger systems that they are developing? -“ this requires broader compiler variation support.
3. How easy is it for us to build and test on a given platform?
4. How many customers are actually using the platform at all?

Even after considering all these factors, the decisions can be tough. Some customers still have requirements for legacy systems, which are running on platforms no longer supported by the OS or compiler vendor. For these customers we can often work out special arrangements to continue support on an as needed bases.

From our perspective, every platform we support adds considerable cost and time to the release process. More testing is required, more development resources are spent porting, and more questions are asked when supporting customers. This is coupled with increasing demand for more platforms: VC18 will likely be out shortly! :)

To this end, we will be discontinuing several platforms this fall for parts of our product line. We are actively soliciting customer feedback with regards to possible customer impact. If you believe these changes will negatively impact you, please let us know as soon as possible by calling or writing MÄK Sales at sales@mak.com. Based on customer feedback we may decide either to continue maintaining the platform, or work out a special agreement with the customer for a fixed period of time to support that platform privately.

The proposed platform changes will all start with a feature release:“ additional maintenance releases will maintain the platform support list for that series. For example, VR-Forces 4.0.x will support all of the platforms VR-Forces 4.0 was released on. Changes would only start with VR-Forces 4.1.

VR-Forces, VR-Vantage, VR-Exchange, and VR-inTerra (starting with first feature release in Q3 2012)
VR-Forces will support the following platforms:

  • Windows 7/MSVC++8-32 bit
  • Windows 7/MSVC++10-64 bit
  • Red Hat Enterprise Linux 5, 32 bit

MAK Logger (Starting with first feature release in Q3 2012)

  • Windows 7/MSVC++10-64 bit
  • Red Hat Enterprise Linux 5, 32 bit

VR-Link (Starting with first feature release in Q3 2012)

  • Windows 7/MSVC++8-32 bit
  • Windows 7/MSVC++10-32/64 bit
  • Red Hat Enterprise Linux 5, 32/64 bit
  • SUSE 11 Linux 5, 32/64 bit

MAK RTI (Starting with first feature release in Q3 2012)

  • Windows 7/XP/MSVC++7-32 bit (To be dropped in 2013)
  • Windows 7/XP/MSVC++8-32 bit
  • Windows 7/MSVC++9-32/64 bit
  • Windows 7/MSVC++10-32/64 bit
  • Red Hat Enterprise Linux 4, 32 bit
  • Red Hat Enterprise Linux 5, 32/64 bit
  • SUSE 11 Linux 5, 32/64 bit

Please note:

  • MSVC++8 support will be dropped for VR-Forces, VR-Vantage, and VR-inTerra in late 2013
  • MSVC++7 support will be dropped on all remaining products in 2013
  • Based on availability and customer demand, we may start support of Red Hat Enterprise 6, and MSVC++11 in 2013.

Once again, if you believe these changes will negatively impact you, please don’t hesitate to let me or your sales contact know by contacting us at sales@mak.com

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