MAK Support Changes

Jim Kogler Product Manager, Link Products | April 23, 2010

As many of you know, MÄK has an unorthodox model for technical support. We are proud of how we do support, and believe it’s a key reason why people buy our products (other than the fact that we make awesome products!). In the next few weeks, and continuing over the summer, we will be making [...]

Support Tips #1 – Licensing: Maintenance date issues

Jim Kogler Product Manager, Link Products | April 16, 2010

Every year we receive a number of support questions which have to do with licensing. We hate to receive them, because licensing should be easy! For the most part it is, as many customers never run into any problems at all. However, when a problem does crop up customers frequently feel at a loss. Today’s [...]

The Long Journey of the MAK Gateway Family

Jim Kogler Product Manager, Link Products | April 9, 2010

VR-Exchange 1.6 is just finishing up Quality Control testing and should be released any day, if it isn’t already by the time you read this. VR-Exchange version 1.6 is a bit of a milestone for MAK: it is the first release of VR-Exchange which contains all the functionality of the MAK FOM Agile Gateway. The [...]