I am pleased to announce the extension of the VR-Forces 3.12.x maintenance period to December 31st, 2012. While we have seen many customers quickly migrating to the VR-Forces 4.x platform, MÄK understands there are still many other customers who face complex schedules and tight budgets who have not been able to upgrade their VR-Forces 3.x based products yet. As a customer focused company, it’s MÄK’s goal to be as responsive as possible to customer needs. We believe this extension will provide the time needed for many customers to upgrade while still supporting existing systems.
Of course, MÄK is also committed to helping our customers understand the upgrade process. VR-Forces 4.x has a completely improved and redesigned front end, so we understand the upgrade process can be intimidating. MÄK is currently helping customers understand and work through the challenges faced by an upgrade - we want to help you too. While we are helping customers through the normal support channels ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ), we are also proactively helping through private customer-focused webinars and customer visits. If you are interested in working with us through any of these processes, please don’t hesitate to contact your sales representative ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).
As always, the content of our releases and maintenance windows are highly influenced by your needs and requirements. Please don’t hesitate to let us know any concerns or questions you may have about VR-Forces maintenance issues, or any other issue for that matter. We will use your input to reevaluate the current maintenance window in October 2012 to determine if further extensions are necessary. We look forward to hearing from you!